Legal

Terms of Service

These terms cover how you use Hi, Moose - the desktop app, the website, and the services that connect to them. We have kept them as plain as the lawyers would let us.

Last updated February 2, 2026In effect now~8 min read

This is a starting template for a legal page, written in plain language. Replace the copy with your own terms and have counsel review it before you publish.

1. Agreement to these terms

By downloading, installing, or using Hi, Moose, you agree to these Terms of Service. If you are using Hi, Moose on behalf of a company or team, you confirm that you have the authority to accept these terms for that organization, and "you" refers to that organization.

If you do not agree with any part of these terms, please do not use the app or the service. We may update these terms from time to time, and we explain how that works in the Changes section below.

2. A few definitions

To keep the rest of this document short, here is what we mean by a handful of terms:

  • The app - the Hi, Moose desktop application for Windows and macOS, including the local model that runs on your machine.
  • The service - the hosted parts of Hi, Moose, such as account management, scheduled monitoring, and hosted audio for the listen-to-this-article player.
  • Your content - the articles, prompts, briefs, drafts, and other material you create, upload, or connect to Hi, Moose.
  • BYOK - bring your own key. Connecting your own API key for a third-party model so that provider bills you directly.

3. Your account

You can try the local app without an account. Some features - scheduled monitoring, hosted audio, and team collaboration - require you to sign up. When you do, you are responsible for keeping your login credentials secure and for everything that happens under your account.

Tell us promptly if you believe your account has been accessed without your permission. We are not liable for losses caused by someone using your account with or without your knowledge before you notify us.

4. Acceptable use

We want Hi, Moose to be useful and safe. You agree not to use it to:

  • Break the law, infringe someone else's rights, or violate a third party's terms of service.
  • Generate or publish content you do not have the rights to, including converting articles to audio without permission.
  • Attempt to disrupt, reverse engineer, or gain unauthorized access to the service or its infrastructure.
  • Resell or sublicense the service in a way these terms do not allow.

Honesty about results

Hi, Moose is built to never fabricate citations, search results, or answer-engine output. Please use it in the same spirit: do not present generated material as something it is not.

5. Subscriptions and billing

The local version of Hi, Moose is free to use. Paid plans unlock hosted and automated features, and are billed in advance on a monthly or annual basis. You can cancel at any time; your plan stays active until the end of the period you have already paid for.

On BYOK plans, you connect your own provider keys and that provider bills you directly for their usage. We never add a markup to those charges. Fees paid to Hi, Moose are non-refundable except where required by law.

6. Your content and ownership

You own your content. As long as you own the original article, you also own the audio and transcript Hi, Moose generates from it. We host that audio while you are a customer, and if you leave you can download your files and host them yourself.

You grant us a limited license to store and process your content only as needed to provide the service - for example, to host audio, run monitoring, or sync your account across devices. We do not use your content to train models, and the local model processes your prompts on your own machine.

7. Privacy

Hi, Moose is local-first by design. Prompts, context, and drafts stay on your machine unless you connect a third-party key or publish to a CMS, and we tell you plainly each time something leaves your desk. Our listen-to-this-article analytics record engagement events only, with no personally identifiable information.

For the full detail on what we collect and why, see our Privacy Policy.

8. Third-party services

Hi, Moose connects to services you choose - model providers, Google Search Console, and content management systems such as WordPress, Webflow, and Grav. Your use of those services is governed by their own terms, and we are not responsible for how they operate or handle your data.

9. Disclaimers

Hi, Moose is provided "as is." While we work hard to keep it accurate and reliable, search and answer engines change constantly, and we cannot guarantee any particular ranking, visibility, or business outcome. You are responsible for reviewing generated content before you publish it.

10. Limitation of liability

To the fullest extent permitted by law, Hi, Moose and its team are not liable for indirect, incidental, or consequential damages arising from your use of the service. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

11. Termination

You can stop using Hi, Moose and close your account at any time. We may suspend or end access if you breach these terms or use the service in a way that risks harm to others or to the service. If we end your account, we will give you a reasonable chance to export your content where we can.

12. Changes to these terms

We may update these terms as the product evolves. When we make a material change, we will update the date at the top of this page and, where appropriate, let you know in the app or by email. Continuing to use Hi, Moose after a change means you accept the updated terms.

13. Contact us

Questions about these terms? We are real people and happy to help. Reach us at legal@himoose.com, or write to Farmball, LLC.